How to Setup Growth and CRM Teams to Succeed in 2020
11:00 AM London | 12:00 PM Berlin
March 26th, Thursday
You're Just A Step Away!
Reluctance, coupled with the inability to share information between teams within an organization has a deep-reaching negative impact. The most vital element of exceptional customer experience comes from growth and CRM teams working together. To do that, you need to break the silos they are working in.
For a deeper understanding of this process, we have invited Saket Toshniwal, Head of CRM, Product-Monetization & Customer Retention at Lovoo, an app for Social Entertainment, on a live webinar. He will be in conversation with Mike Barclay, Head of EU operations for MoEngage.
Date: March 26th, Thursday, 2020
Time: 11 AM London/ 12:00 PM Berlin
⦿ Why breaking silos is important to improve customer experience.
⦿ How growth and CRM teams should look like- based on company size, business type, etc, and the key roles that you need to include in these teams.
⦿ How technology can bridge the gap between growth and CRM teams.
⦿ The most common mistake that companies make while organizing these teams.
This will be followed by a live Q&A session!